Insurance & Payment Information
Most Sorrowful Mother Counseling is committed to making licensed clinical counseling accessible and transparent. Below you’ll find information about insurance coverage, out-of-network benefits, and payment options for clients located in Wisconsin and Mississippi.
Insurance Plans Accepted in Wisconsin and Mississippi
MSMC currently accepts commercial insurance plans for clients located in Wisconsin and Mississippi, including:
Aetna (Wisconsin and Mississippi)
Anthem Blue Cross Blue Shield (Wisconsin)
Carelon Behavioral Health (Mississippi)
Cigna (Wisconsin and Mississippi)
Quest Behavioral Health (Wisconsin and Mississippi)
Insurance coverage may vary by plan and individual policy. Our team is happy to help clarify eligibility and next steps before you begin counseling.
Using Out-of-Network Benefits
If your insurance plan is not listed above, you may still be able to use out-of-network benefits for clinical counseling services in Wisconsin and Mississippi.
Upon request, your counselor can provide a superbill, which you may submit directly to your insurance provider for reimbursement.
Important note:
Please note that clients are responsible for submitting out-of-network claims, as MSMC does not process these claims on your behalf.
Payment Process
MSMC requires a debit or credit card on file to ensure timely payment for services. Payment information can be provided securely through our electronic systems or by phone.
We use SimplePractice, a HIPAA-compliant electronic health record (EHR) system, which sends a secure link to your email for entering payment details.
For clients using insurance, Headway, our credentialing partner, may also be used to securely collect insurance and payment information.
Sessions are billed automatically after they take place.
Telehealth Counseling & Insurance
All clinical counseling services at MSMC are provided through secure telehealth platforms. Services are available exclusively to clients located in states where our clinicians are licensed, including Wisconsin and Mississippi.
Telehealth counseling offers flexibility, privacy, and continuity of care while remaining fully compliant with professional and ethical standards.
Learn more about our Clinical Counseling and Meet Our Team.
Questions About Insurance or Payment?
If you have questions about insurance coverage, out-of-network benefits, or payment options, we encourage you to reach out before scheduling your first session.