Privacy Policy
Your Privacy, Confidentiality, and Dignity Matter To Us
Respecting Your Privacy
This Privacy Policy explains how Most Sorrowful Mother Counseling, collects, uses, and protects personal information.
Who We Are
We provide faith-based counseling services through secure online platforms to clients within the United States and worldwide, where permitted.
Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, phone number, and information submitted through contact forms or consultation requests.
We may also collect limited technical data such as IP address, browser type, and device information for security, analytics, and site performance purposes.
How We Use Your Information
Information collected through this website is used to communicate with you, respond to inquiries, provide requested information, improve our website, and comply with legal and ethical obligations.
Confidentiality & Counseling Services
Counseling services are governed by professional ethical standards and applicable privacy laws. Information shared during counseling sessions is handled with strict confidentiality, subject to legal and safety exceptions.
HIPAA & Protected Health Information
For clients receiving counseling services through Most Sorrowful Mother Counseling, we comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where required by law.
Protected Health Information (PHI) shared within the context of counseling services is handled through secure, HIPAA-compliant systems and is governed by a separate Notice of Privacy Practices provided to clients as part of the intake process.
General use of this website — including contact forms or email communications — does not constitute a therapeutic relationship and is not intended for the transmission of sensitive medical or mental health information.
Cookies & Analytics
We use cookies and analytics tools to understand how visitors interact with our website. You may manage cookie preferences through your browser or consent settings where applicable.
Third-Party Services
We may use trusted third-party providers for hosting, analytics, scheduling, or communication services. These providers are required to protect your data and use it only for authorized purposes.
Your Rights
You may request access to, correction of, or deletion of personal information collected through this website by contacting us using the details below.
Contact Information
Most Sorrowful Mother Counseling
P.O. Box 105
Neenah, WI 54957
Phone: (920) 717-9341
Email: admin@mostsorrowfulmothercounseling.com
This Privacy Policy may be updated periodically. Continued use of this website constitutes acceptance of the updated policy.